Terms and Conditions

We welcome you to the Party Ease website. We hope you have enjoyed browsing our products and information.

Terms & Conditions.

Please read the following terms and conditions carefully and print to keep as a future reference, if needed.

Whilst using the Party Ease website you are agreeing to comply with and be bound by the following terms and conditions.

When you purchase from Party Ease you enter into a contract and these terms detail our responsibilities to you.

1. General Terms.

The content within the pages of this website are for your general information and use. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own discretion. The content is subject to change without notice.

Images used on this website may depict products that we do not sell that are used as props for photography. Some images may be used for illustration purposes only.

This website uses cookies to monitor browsing preferences and store browsing information enabling you to use our shopping cart and checkout.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

The Party Ease website contains material which is owned by or licensed to us. This material includes the design, appearance and graphics. Reproduction is only allowed with written consent from Party Ease.

Every effort is made to keep the website up and running smoothly. However, Party Ease takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s)

2. Making a Purchase.

To make a purchase you are required to complete our simple checkout process. You will be guided through the checkout and asked to input your data to complete the transaction. Upon placing your order, we will send you an order confirmation email; this is to advise you that we have received your order request. When your order is ready to ship, we will then send you a despatch confirmation email or text. It’s at this point that we accept your order and the contract between us is formed. We reserve the right to cancel an order should there be an issue with stock levels or payment details, or the identification of a pricing or product description error. All purchases take place in a safe environment using the latest SSL (Secure Sockets Layer) encryption technology and a secure server.

3. Price and Cost.

The current price on the Party Ease website at the time of order is the price of force, this will be without VAT, and the price you see is the price you pay. This doesn’t cover the cost of postage.

All payments will need to be in British Pounds Sterling.

4. Liability.

Party Ease shall not be liable in any way for any loss or damage arising directly or indirectly from the delivery of goods being delayed or prevented or for any other reason beyond our control including the acts of any third parties. Furthermore, in no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever whether arising from loss of data, loss of profits or loss of revenue in connection with the use of this website.

5. Delivery.

Party Ease will deliver any goods ordered to the delivery address supplied, within the United Kingdom, when an order is submitted. Availability permitting, orders will be despatched for delivery within the stated time of postage chosen at the time of ordering. The despatch of goods constitutes our duty of fulfilling the contract.

If you are unfortunate enough to receive a damaged item, please contact us within 7 days. We will be happy to arrange a replacement or refund where applicable. We do advise you to check goods upon arrival. No liability can be accepted for costs caused by late deliveries, or for any other reason.

6. Returns, Refunds & Exchanges.

We want and hope you are happy with everything you buy from Party Ease. But if you are not completely satisfied with any of the goods you have purchased then please notify us immediately and return them to us within 28 days for a full refund. Goods must be received in original condition and in Party Ease packaging with all components intact. Ensure that you include full order details otherwise your refund may be delayed. Alternatively you may wish to exchange unwanted or incorrectly ordered goods; please contact us to arrange this. Once your return or exchange has been processed, we will return any monies owed onto the original payment account.

7. Health & Safety.

We take safety very seriously at Party Ease and have tried to make sure products we sell apply to EU regulations.

Toy Safety – All the toys on the Party Ease website comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain any packaging for future reference. Adults should inflate balloons and supervise their use with children less than 8 years.

Confectionery – All the sweets selected in the Party Ease website are not recommended for children under 3 years, unless otherwise stated. Adult supervision is recommended for all of our sweets when being consumed by a child. WARNING: Lollipops are a potential choking hazard. Not suitable for children under 3 years.

8. Laws.

The Conditions shall be governed by and constructed in accordance with the laws of England and you accept the exclusive jurisdiction of the courts of England with respect to the Conditions.


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